Frequently Asked Questions
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Find answers to common questions about our services, appointments, and what to expect at Hope 3:16 Psychiatric Care.
Getting Started
Who do you see at Hope 3:16 Psychiatric Care?
We provide psychiatric care for children, teens, and adults ages 5 and up. Whether you're seeking help for yourself or a loved one, we welcome patients across all age groups.
Do you accept new patients?
Yes, we are currently accepting new patients. You can schedule an appointment through our online booking portal at hope316care.com or by calling our office at (480) 999-2954.
What conditions do you treat?
We treat a wide range of psychiatric conditions including ADHD, anxiety disorders, depression, bipolar disorder, PTSD, and other mood and behavioral health conditions. Our team provides thorough evaluations to ensure an accurate diagnosis and personalized treatment plan.
Do I need a referral to be seen?
No referral is required to schedule an appointment with us. You can contact us directly to get started.
Appointments & Telehealth
Do you offer telehealth appointments?
Yes! We offer secure telehealth appointments for patients throughout Arizona. Telehealth is a convenient option for follow-up visits, medication management, and many initial evaluations — all from the comfort of your home.
Where is your in-person office located?
Our office is located at 4140 E. Baseline Rd, #101, Mesa AZ 85206. We are open Monday through Friday, 8:00 AM to 5:00 PM.
How long is a typical appointment?
Initial psychiatric evaluations are typically 60–90 minutes to allow time for a thorough assessment. Follow-up appointments for medication management are generally 20–30 minutes. ADHD testing sessions may vary in length depending on the assessment required.
What should I bring to my first appointment?
Please bring a valid photo ID, your insurance card, a list of any current medications and dosages, any prior psychiatric or medical records you have available, and a list of questions or concerns you'd like to discuss.
Insurance & Billing
Do you accept insurance?
We accept several insurance plans. Please contact our office at (480) 999-2954 or email [email protected] to verify whether your specific plan is accepted before scheduling.
What if I don't have insurance?
We offer self-pay options for patients without insurance. Please call our office to discuss rates and payment arrangements.
How do I request medical records?
To request medical records, please contact our office directly at (480) 999-2954 or email [email protected]. We will provide you with the appropriate release forms and process your request in accordance with HIPAA regulations.
Crisis & Emergencies
What should I do in a psychiatric emergency?
If you or someone you know is experiencing a psychiatric emergency, please call 911 immediately or go to your nearest emergency room. You can also call or text 988 to reach the Suicide and Crisis Lifeline, available 24/7.
Does Hope 3:16 provide crisis services?
We are an outpatient psychiatric practice and are not equipped to provide emergency or crisis intervention services. For urgent mental health needs outside of office hours, please call 988 or 911, or visit your nearest emergency room.
Still have questions?
Our team is happy to help. Reach out by phone or email and we'll get back to you as soon as possible.